The Army & Air Force Exchange will partner with Amazon to offer package return and pickup services at more than 90 Army, Air Force, and Space Force locations in the U.S., the retail giant announced March 20.
Shoppers who live near (or on) base can select the store as a pickup or return option. They’ll receive an email when packages are delivered and can pick them up at the customer services desk.
Returns can also be processed at customer service – customers must use the Amazon app or website in advance to begin the return process. After generating a QR code, shoppers can bring the code and their package, in the original packaging from the manufacturer, to their exchange, where it will be packed and returned at no additional cost.
[FROM AMAZON.COM: Return Process]
The full list of locations (PDF) includes three Alaska and two Hawaii installations with pickup-only services.
“The Exchange is already a hub for community life with all the amenities and services it offers,” Chief Master Sgt. Rich Martinez, USAF, the Exchange’s senior enlisted advisor, said in the release. “Now, Exchange shoppers don’t have to make a separate trip off-installation—they can take care of their returns and pickups at the Exchange.”
Exchange shoppers may also find in-store events celebrating Month of the Military Child throughout April, including giveaways. Learn more at this link, or find an event near you.
Exclusive Discounts for MOAA Members
Members save year-round on travel, storage, and so much more. Access your deals today!