Here’s How to Add a Caregiver to Your Online Pharmacy Account

Here’s How to Add a Caregiver to Your Online Pharmacy Account
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TRICARE beneficiaries who use an Express Scripts online account to manage pharmacy needs can add up to eight caregivers to that account, the Defense Health Agency (DHA) announced June 22.

 

Through the online portal, caregivers can order or cancel prescriptions, review order status and shipping information, and answer questions from Express Scripts about medication. At some military pharmacies, registered caregivers may be able to pick up a beneficiary’s prescription; DHA recommends contacting the pharmacy in advance to find out whether they offer this option and what procedures must be followed.

 

[RELATED: Ask Your Lawmakers to Back Expanded TRICARE Access for ‘Gray Area’ Retirees]

 

To add a caregiver, login to your Express Scripts account, click on the “Account” button at the top of the page, and select “Add a Caregiver” from the menu. Input the required information from there, including the first and last name, date of birth, and contact information (email and phone) for each caregiver.

 

Caregivers can access the account using the beneficiary’s username and password. The beneficiary will retain full account access, and adding a caregiver is optional.

 

Beneficiaries with questions on the process, or about other aspects of the TRICARE pharmacy program, should contact Express Scripts at (877) 363-1303.

 

More From MOAA

MOAA offers several online resources to assist TRICARE users with navigating their earned benefit:

 

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About the Author

Kevin Lilley
Kevin Lilley

Lilley serves as MOAA's digital content manager. His duties include producing, editing, and managing content for a variety of platforms, with a concentration on The MOAA Newsletter and MOAA.org. Follow him on X: @KRLilley