The provider responsible for TRICARE prescription benefits has launched a user-research program designed to improve services for all recipients – and has asked MOAA to spread the word.
The Express Scripts User Research Panel will ask volunteers to participate in research studies involving phone interviews, online surveys, and in-person research sessions. Participants would be invited to such activities throughout the year via email and would be compensated for their time.
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Those interested in taking part in the panel can fill out a short qualifying survey here. The initial survey should take less than 10 minutes.
Questions? Contact Express Scripts Research Manager Angela Lewis at ARLewis@express-scripts.com.
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